> For the complete documentation index, see [llms.txt](https://docs.hotspring.games/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotspring.games/the-cozy-world/simulation-ip-games/hot-spring-origins/game-mechanics/unlocking-and-upgrading.md).

# Unlocking and Upgrading

## **Unlocking New Facilities**

As players progress, they can unlock new rooms, amenities, and services. Each unlocked facility enhances the guest experience, attracts more customers, and increases revenue potential.

## **Upgrading Existing Facilities**

Players can invest in upgrading their existing rooms and amenities to improve their appeal and efficiency. *For example:*

❆ Better baths for a more luxurious experience.

❆ Enhanced saunas for greater relaxation.

❆ Improved guest rooms for higher comfort and satisfaction.

Upgrades also *<mark style="background-color:green;">help attract VIP customers</mark>*, who provide higher rewards and boost the reputation of the hotspring.

## **Staff Upgrades**

Players can hire and upgrade staff to improve service quality. Better-trained staff provide faster and more efficient service, ensuring customer needs are met promptly.