Facility Management

Customer Check-In

Players interact with incoming guests at the reception desk, ensuring a smooth check-in process. Efficient management at this stage creates a positive first impression, sets the tone for the guest experience, and establishes a steady flow of customers.

Cleaning

Maintaining cleanliness is crucial for guest satisfaction. After customers leave, players must clean the facilities to prepare them for the next visitors. Neglecting cleanliness can lead to unhappy customers and loss of revenue.

Managing the Bathing Area

Bathing is the core service of the hotspring. Players ensure the bathing area is functional, clean, and inviting. Providing a seamless experience in the bathing area significantly impacts customer satisfaction and revenue.

Sauna Management

In addition to the hotspring baths, the sauna offers an alternative relaxation experience for guests. Players manage the flow of guests in and out of the sauna, ensuring it remains a relaxing and clean environment. The sauna adds diversity to the services offered, boosting customer satisfaction and revenue potential.

Stocking Towels

Players are responsible for keeping the facility stocked with essential items like towels. Proper inventory management is vital to maintaining uninterrupted service and ensuring guests are never inconvenienced.